Peoplly Return Policy

At Peoplly, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.

Return Eligibility
1. Time Frame: You have 7 days from the date of delivery to return an item.
2. Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
3. Proof of Purchase: Please provide a receipt or proof of purchase.

Non-Returnable Items
Certain items are not eligible for return, including:
– Perishable goods (e.g., food, flowers)
– Personalized/customized items
– Intimate or sanitary goods (e.g., undergarments)
– Hazardous materials or flammable liquids/gases

Return Process
1. Initiate a Return: Contact our customer service team at [your contact email/phone number] to initiate a return. Provide your order number and the reason for the return.
2. Return Authorization: Once your return is approved, we will provide you with a return authorization and instructions on how to send your item back.
3. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds
1. Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
2. Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.

Exchanges
If you need to exchange an item for the same product, please contact us at [your contact email/phone number]. We will provide instructions for the exchange process.

Damaged or Defective Items
If you received a damaged or defective item, please contact us immediately at [your contact email/phone number] with details of the product and the defect. We will provide instructions on how to proceed.

Contact Us
If you have any questions about our return policy, please contact us at:

Email: returns@peoplly.com
Phone: +91 8610635995